Powered by
People
A training framework designed specifically for print industry organisations and their teams
STOP PRESS!
Developed in partnership with Canon Europe, and created by Cotmandene Training, IPIA members can access this, via the download link below, free of charge.
Even as the tide of automation gathers pace, people still form a crucial element of any print business. In fact, they may often be what differentiates you from your competitors. Their training and development can sometimes though be overlooked and is rarely budgeted for. But, if we want to retain and build upon the teams we have, as well as attract and recruit the right talent for the future, people development should be an essential aspect of every printing industry organisation.
Building a framework
Recognising this, the IPIA consulted with a cross section of members to see what help is needed, and what could be done. Together they identified a number of challenges and the need for a training framework suitable for PSPs of all sizes. One that would provide guidance and a structure to help the organisation plan the type of training required, for which employees, and what it needed to achieve. One that could aid their recruitment, development, and retention. That could be initiated and applied quickly and effectively, whilst also being sustainable. The result is “Powered by People”
The power behind print
Even as print industry organisations become increasingly more automated, people remain crucial to their success, typically relying on:
• talented designers
• efficient customer service teams
• experienced salespeople and account managers and
• skilled production workers
• all supported by capable administrators and, increasingly,
• software developers and IT professionals
However, attracting, developing and retaining these is progressively more difficult.
The perfect storm
- The economic effects of the pandemic mean businesses need to be leaner and more agile
- Training was radically cut, or even abandoned altogether
- Hybrid and remote working has impacted on employee engagement and an unwillingness to return to the workplace
- 25% of people are feeling overwhelmed by the different technologies they need for work*
- Brexit has meant the loss of some existing workers, plus a reduced pool of potential employees
- The recruitment, development and retention of workers has all suffered
* Deloitte “State of the worker: A year in the pandemic”
Recruitment
According to the British Chambers of Commerce Quarterly Recruitment Outlook survey for Q2 2021:
- 61% of firms attempted to recruit in Q2
- 77% of those who attempted to recruit reported difficulties
- Among manufacturers, 80% reported recruitment issues
Plus, the number of UK job vacancies has reached a 20-year high of 1.1 million. More than double the number at the start of the pandemic*
* BBC News
“It’s clear that staff shortages are worsening, impacting on recovery and growth for manufacturers and services businesses alike.”
Development
- Only 17% of organisations formally plan how they will train, or recruit required skills*
- 30% of UK workers have not received formal workplace training in the last 5 years*
- 11% have never had any training at all from their employers*
- Yet 94% of employees say that they would stay at a company longer if there is investment in their learning and development¹
* City and Guilds Group | ¹Linkedin Workplace Learning Report
“The pandemic has likely changed for good the face of learning and skills development in organisations.”
Retention
- Almost one in four UK workers are planning a job change ¹
- Employee turnover rates in manufacturing up 15% on last year ²
- 75% of the largest companies listed on the LSE cite labour shortages or staff retention as principal risks to their business ³
- It can take up to 28 weeks for a new employee to reach optimum productivity at an estimated cost of £25,200 per employee ¹¹
¹ Randstad UK | ² Retail Week | ³ PIRC | ¹¹ Oxford Economics
“24% of workers planning a change within three to six months”
So, what’s the answer?
- The IPIA consulted with a cross section of members.
- They identified a need for a training framework suitable for printing industry organisations of all sizes.
- This to provide guidance and a structure to help the organisation plan what type of training is needed, for whom, and to what end.
- To aid their recruitment, development and retention challenges.
- That could be initiated and applied quickly and effectively, whilst also being sustainable.
- The result is “Powered by People”
What does it cover?
- The framework comprises four key elements which help printing industry organisations to:
- Identify and prioritise training needs
- Define training plans to align with, and deliver, key business objectives
- Consider delivery options, methods and resources available
- Measure and assess the ROI of all of this
What can I expect from it?
- Practical guides, tools and templates to help you:
- Build skills-gap analyses
- Introduce structured 1-2-1 sessions
- Successfully recruit and onboard new employees
- Evaluate current employees’ performances
- Identify areas required for business improvement and to match determined strategy and targets
- Measure and improve employee engagement and retention
- Evaluate appropriate training methods and delivery mechanisms
- Introduce appraisal and feedback schemes
- Continually measure the impact, success and ROI of learning and development (L&D)
- Report on this and use to identify future needs
What’s not included?
- Built to be wholly flexible and scaleable for any size of business, the framework does not include courses or materials
- Thereby leaving you free to work with existing L&D providers, or helping you define what you need from new ones
- And allowing you to determine the best resources and means to meet your
- team’s development needs and
- business’s strategic objectives
Powered by
People
A training framework designed specifically for print industry organisations and their teams